In this video, Goncalo Pereria, a Principle Consultant at Pomerol, explains how this little known Writeback Extension feature can be used to enhance your in app User Experience. Goncalo shows us how we can fully customize the Writeback button to give a user contextual information and dynamic instruction to improve…

Writeback support tickets can be sent by email to writebacksupport@pomerolpartners.com When submitting an error report related to the Writeback Extension to Pomerol Partners please be sure to include the following: A brief summary of the issue that occurred Information on the current version of Qlik Sense in your environment including…

The Writeback extension is continually evolving, and as such, not not all errors have been handled. To get more detailed information on what exactly is going on with the Writeback, and to provide as much information as possible to help with development, a record of the logs can be found…

Partial reload errors mean there is something wrong with the loadscript of the application. To find more detailed information from Qlik sense on the error you will need to access the Qlik Logs. These logs are located on the server qlik is running on typically in C:\ProgramData\Qlik\Sense\Log\Script. In the logs,…

The Writeback logs contain all the information of all the requests that go through the Writeback, and is located in the root folder of the Writeback install. Typically they are stored in C://Programs/Pomerol/Writeback-backend/. When contacting Pomerol with an issue or bug please include a copy of these logs to help…

1. Invalid SSL Certificate Sometimes SSL certificates can become invalid depending on the environment the Writeback is installed on. It is important to be sure that these are up to date so that a secure connection can be made between the client and the backend on the server. 2. QRS…

Check out these 4 troubleshooting areas: Troubleshooting tip #1: Is the Writeback backend running? The first thing you should check is if the Writeback backend is running properly on the server. To check on the service, press ‘ctrl’ + ‘alt’ + ‘delete’ to open the Task Manager and select the…

Many businesses use standard office tools like Excel to collect and consolidate information within their organizations. As the number of people & document versions increases, so too does the risk of consolidation errors. In this video, Scott explains how we can use a Qlik Sense application and the Writeback Extension…

So you’ve done a whole lot of hard work to get your sales forecasts together, and then COVID-19 strikes (or some equivalent ‘Black Swan’ event), which changes the status quo instantly, turning everything on it’s head…including your sales forecasts! In this video from our Writeback Extension Use Case Series, Scott…

In this video from our Writeback Extension Use Case Series, Scott Duthie, Principal Consultant at Pomerol Partners, shows us how the Writeback can be used for “Transaction Matching” during data reconciliation between two systems. Typically this done manually using either excel or other external applications, but this can become complex…