Writeback support tickets can be sent by email to writebacksupport@pomerolpartners.com
When submitting an error report related to the Writeback Extension to Pomerol Partners please be sure to include the following:
- A brief summary of the issue that occurred
- Information on the current version of Qlik Sense in your environment including the patch
- A zipped copy of the logs stored in the backend folder
- A screenshot of the error and any related information (if possible)
We will get back to you within 1-3 business days.